Receptionist-Needed-Menlyn

SUMMARY:
Responsible for greeting members and delivering exceptional customer service assistance

POSITION INFO:

Purpose of the Job

• Responsible for greeting members and delivering exceptional customer service assistance.

Key Performance Areas include:

• Answering telephones
• Customer service driven
• Efficiently assisting & resolving queries
• Greeting & accessing members
• Provide members with a positive first impression
• Responsible for ensuring reception effectively & efficiently controlled
• Superior communication skills

Experience and Competencies Required

• Basic PC literacy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Flexi hours / shift
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position is an added advantage
• Have reliable transport