Mercure Hotels – Receptionist – Randburg – Grade 12 Required
Receptionist / Front Desk Agent– job post
Mercure Hotels
Randburg, Gauteng
MAIN DUTIES & RESPONSIBILITIES:
To be responsible for the day to day supervision of the Reception in the absence of the more senior Front Desk Management
To be familiar with all Reception tasks and ensure smooth running of front desk
To be fully knowledgeable in the procedure of Checking-In and Checking-Out guests to the Marriott brand standards
To be fully conversant and to abide by the policies and procedures set in the Quality Standards and grooming standards
Assist guests with luggage where necessary
To be responsible for the day to day supervision of the Reception in the absence of the more senior Front Desk Management
To be familiar with all Reception tasks and ensure smooth running of front desk
To be fully knowledgeable in the procedure of Checking-In and Checking-Out guests to the Marriott brand standards
To be fully conversant and to abide by the policies and procedures set in the Quality Standards and grooming standards
Assist guests with luggage where necessary